Problem & Assignment
I designed a mobile registration flow for IF Finland's unborn child insurance.
The flow had to satisfy five criteria:
- Remain consistent with the existing web version while optimised for mobile use.
- Simplify complex information and legal documentsfor small screens and reduce cognitive load.
- Comply with insurance and data privacy laws.
- Accommodate the Finnish language, which forms long compound words.
- Icrease the conversion rate for insurance registrations.
Design Approach
- I conducted a usability evaluation of the existing web design to identify areas for improvement.
- I worked with developers, legal and compliance teams to verify that all information was accurate and compliant.
- I applied responsive design principles to adapt the web version for mobile screens.
Process and Solution
The final mobile design flow consisted of four steps:
- User Information: The user enters basic details and signs in with their digital ID.
- Coverage Selection: A dynamic card displays the insurance cost, and updates when the user changes the coverage selection.
- Insurance Details: Expandable cards present detailed coverage information on demand.
- Final Overview: A summary of the user's details and selected insurance package, with options to edit and finalise the registration using a digital signature.
Disclaimer
This project and its screens are the property of IF Finland. Unauthorised use is prohibited and may result in legal enforcement under copyright law.